Community Guidelines
The rules that keep UBee safe, kind, and welcoming — what's allowed, what isn't, and how we enforce them.
The short version (the full guidelines below control if there's ever a conflict):
UBee is a place to find belonging with people from your hometown and your current area. To keep it safe and welcoming, treat others with respect, follow the law, and don't post things that harm people. We have zero tolerance for anything that sexualizes or endangers minors, and we report apparent child sexual abuse material to the National Center for Missing & Exploited Children. We also prohibit harassment, hate, threats and violence, non-consensual intimate imagery, doxxing, scams and spam, impersonation, and attempts to break or abuse the Service. UBee is text-only — there are no photo or video uploads, and profile avatars are chosen from preset styles, so the most common forms of image-based abuse can't be hosted here directly; the rules still cover attempts to cause those harms through text, links, or off-platform coordination. Most of our review is reactive — driven by your reports — so reporting helps everyone. Depending on what happened, we may warn, remove content, limit features, or suspend or end an account.
Contents
- Introduction & purpose
- Who and what these apply to
- Our approach & how to read these
- Child safety — zero tolerance
- Harassment, bullying, threats & stalking
- Hate & discrimination
- Violence & dangerous organizations
- Adult content & sexual exploitation
- Non-consensual intimate imagery
- Self-harm & suicide
- Illegal & regulated goods and activities
- Spam, scams & platform manipulation
- Impersonation & misrepresentation
- Privacy & doxxing
- Intellectual property
- Security & integrity of the Service
- Ban evasion
- Minors' safety
- Units & virtual items
- Reporting
- How we enforce these guidelines
- Appeals
- Relationship to our other policies
- Changes to these guidelines
- How to contact us
1. Introduction & purpose
These Community Guidelines (the "Guidelines") describe the behavior and content that are welcome on UBee, the things that are not allowed, and how we respond when the rules are broken. UBee is operated by WooWay LLC ("WooWay," "UBee," "we," "us," or "our"). Our goal is simple: UBee should be a place where people can find belonging with others who share where they're from and where they are now, without being harassed, deceived, endangered, or exposed to harmful content.
These Guidelines are part of our Terms of Service and should be read together with our Privacy Policy, Child Safety Standards, and the other policies linked throughout. When we say "Content," we mean the messages, posts ("Moments"), group activity, reactions, display names, profile details, reports, and other material you create or share through UBee. When we say the "Service," we mean the UBee mobile apps, the ubee.social website, and the related services we operate.
2. Who and what these apply to
These Guidelines apply to everyone who uses UBee and to everything you do on the Service — public and private alike, including direct messages, group activity, posts, profiles, display names, and any other way you interact with people through UBee. They apply regardless of where you are, alongside the laws that apply to you. UBee is a general-audience service intended for adults aged 18 and older, or the higher minimum age required where you live (see Section 18).
Following these Guidelines is a condition of using UBee. They are written in plain language so they are easy to understand; they are not an exhaustive list of everything that could be harmful. We may act on behavior or Content that clearly undermines the safety, integrity, or purpose of the Service even if it is not spelled out word-for-word below.
3. Our approach & how to read these
A few principles shape how these Guidelines work:
- Safety first, privacy by design. UBee is built to collect as little as it reasonably can. We do not show third-party ads in the app, we do not sell personal information, and we do not track your device's precise or GPS location — the places on your profile are the ones you enter yourself. The Service is text-only: there are no photo or video uploads, and profile avatars are generated in the app from preset styles rather than uploaded photographs.
- Reactive review. For most Content, our review is triggered by your reports rather than by scanning private conversations. That makes reporting the single most important safety tool on UBee — when you report something, you help us see and act on it.
- Context matters. The same words can be a violation in one context and clearly fine in another (for example, discussing a difficult topic to seek support, condemn harm, or share news). We try to consider context, severity, intent, and history when we decide what to do.
- Proportionate enforcement. We aim to match our response to the seriousness of what happened, from a warning up to permanently ending an account (see Section 21).
4. Child safety — zero tolerance
Protecting minors is our highest priority, and we have zero tolerance for the sexualization, endangerment, or exploitation of anyone under 18. The following are strictly prohibited and will result in removal, an account ban, preservation of evidence, and a report to authorities where required:
- child sexual abuse material ("CSAM") of any kind, and any content that sexualizes a minor — including text, links pointing to such material, or use of usernames, profiles, or messages to request, offer, describe, or trade it;
- grooming or any attempt to sexually exploit, solicit, or develop an inappropriate relationship with a minor, including normalizing or encouraging such behavior;
- sextortion, sexual coercion, or threats involving a minor;
- facilitating, advertising, or arranging the trafficking, abuse, or endangerment of a minor.
When we become aware of apparent child sexual abuse material, we remove it, ban the responsible account, and report it to the National Center for Missing & Exploited Children ("NCMEC") as required by law. We preserve related information for the period the law requires — currently at least one year — and that preservation is independent of, and survives, any account deletion. For more detail, see our Child Safety Standards and CSAM reporting page. If you encounter this kind of content or behavior, report it immediately in the app or to [email protected].
5. Harassment, bullying, threats & stalking
Everyone on UBee deserves to feel safe. Do not use the Service to target, demean, or intimidate other people. Prohibited behavior includes:
- harassing, bullying, or repeatedly contacting someone after they have asked you to stop, or coordinating with others to do so ("pile-ons");
- threats of violence or harm against a person, or wishing, calling for, or celebrating serious harm to someone;
- stalking, monitoring, or attempting to track another person, on or off the Service;
- sexual harassment, unwanted sexual advances, or sending unsolicited sexual content;
- encouraging others to harass or harm someone.
You can block and mute other users at any time; blocking is bidirectional and prevents further contact and visibility between you and that person.
6. Hate & discrimination
UBee is for everyone, from everywhere. Do not attack, dehumanize, demean, or promote hatred or discrimination against people based on protected characteristics — such as race, ethnicity, national origin, caste, religion, sex, gender, gender identity, sexual orientation, disability, age, or serious medical condition. This includes slurs, hateful stereotypes, dehumanizing comparisons, and content that praises or supports hateful ideologies. Critically discussing ideas, institutions, practices, or public matters is not the same as attacking people, and is allowed when done without targeting individuals or groups for who they are.
7. Violence & dangerous organizations
Do not use UBee to threaten, plan, promote, or glorify violence, or to support organizations or individuals that engage in it. Prohibited content includes:
- incitement of violence, or specific threats against a person, group, or place;
- promotion of, recruitment for, or material support to terrorist or violent extremist organizations, or other entities that engage in or advocate serious violence or criminal harm;
- celebrating or glorifying violent attacks, their perpetrators, or mass harm;
- instructions for, or encouragement of, acts intended to cause serious physical harm.
We may report credible threats of serious harm to law enforcement and may preserve related information consistent with our Law Enforcement Guidelines and Privacy Policy.
8. Adult content & sexual exploitation
UBee is not a place for pornography or sexually explicit material, and it is not a venue for commercial sexual services. Because the Service is text-only and uses preset avatars, sexually explicit imagery cannot be uploaded here; nonetheless, do not use text, links, usernames, or profiles to post, solicit, advertise, or direct people to sexually explicit content, or to engage in sexual solicitation. Sexual exploitation of any person — including coercion, sextortion, trafficking, or pressuring someone into sexual activity or content — is strictly prohibited, and matters involving minors are handled under our zero-tolerance child safety rules in Section 4.
9. Non-consensual intimate imagery
Sharing, threatening to share, or soliciting intimate images of a person without their consent — sometimes called "revenge pornography," and including realistic AI-generated or digitally altered depictions ("digital forgeries") — is prohibited and may also be a crime. Although UBee does not host photo or video uploads, you may not use the Service to threaten to share such imagery, to direct people to it elsewhere, or to coordinate this kind of abuse. If you are depicted in non-consensual intimate imagery connected to UBee, you (or someone acting for you) can request removal through our TAKE IT DOWN notice-and-removal process. When we receive a valid request, we will act on it as quickly as we can and within the time the law requires, and we will make reasonable efforts to address known identical copies.
10. Self-harm & suicide
If you are struggling, you are not alone, and you will not be penalized for talking about what you are going through or for seeking support on UBee. At the same time, to protect people who may be vulnerable, do not post content that encourages, promotes, instructs, or coordinates suicide or self-harm, or that pressures others to hurt themselves. We may remove this kind of content, and where someone appears to be at risk, we may surface supportive resources or point them toward help. If you believe someone is in immediate danger, please contact your local emergency services. You can report concerning content in the app or to [email protected].
11. Illegal & regulated goods and activities
Do not use UBee to break the law or to facilitate or promote illegal activity. This includes buying, selling, advertising, or arranging the trade of regulated or prohibited goods and services — for example, illegal drugs, weapons or explosives, stolen goods or data, counterfeit items, or other items whose sale is restricted by law. It also includes human trafficking, fraud, and other criminal activity. Some content that is legal but high-risk may still be limited where necessary to keep the Service safe.
12. Spam, scams & platform manipulation
UBee should feel authentic. Do not deceive people or manipulate the Service. Prohibited behavior includes:
- spam — bulk, repetitive, or unsolicited messages, posts, or contact;
- scams, fraud, phishing, deceptive financial schemes, or attempts to trick people out of money, credentials, or personal information;
- fake engagement or artificial amplification — using bots, scripts, or multiple or coordinated accounts to inflate activity, followers, reactions, group membership, Units, or reach;
- coordinated inauthentic behavior intended to mislead people about who is behind Content or how popular it is;
- malicious or deceptive links, or directing people to harmful destinations.
13. Impersonation & misrepresentation
Be who you say you are. Do not impersonate another person, organization, or UBee itself, and do not misrepresent your identity or affiliation in a way that is meant to deceive or harm. Accounts that pretend to be someone else, or that are set up to mislead, may be limited or removed; we may reclaim usernames where necessary. Clearly labeled parody or commentary that is not designed to deceive is treated differently from deceptive impersonation.
14. Privacy & doxxing
Respect other people's privacy. Do not share, threaten to share, or solicit someone's private or identifying information without their permission — for example, a home or precise location, contact details, financial or government identifiers, or other private records ("doxxing"). UBee itself does not collect or display your device's precise or GPS location, and the places on your profile are the broad, self-reported areas you choose; do not use the Service to defeat that design by exposing where someone lives, works, or can be found. Surveilling, tracking, or aggregating information to target or intimidate a person is also prohibited.
15. Intellectual property
Only share Content you have the right to share. Do not post material that infringes someone else's copyright, trademark, or other intellectual property rights, and do not misrepresent your rights in Content you post. If you believe Content on UBee infringes your copyright, you can submit a notice through our DMCA / Copyright Policy. We respond to valid notices and may remove infringing Content and act on repeat infringers.
16. Security & integrity of the Service
Help keep UBee working safely for everyone. Do not:
- upload, link to, or distribute malware, or attempt to gain unauthorized access to accounts, systems, or data;
- scrape, crawl, or harvest data from the Service, or use bots or other automated means, except as we expressly permit;
- probe, scan, overload, or disrupt the Service, or interfere with its integrity, security, or performance;
- circumvent or attempt to defeat any safety, security, rate-limit, age-assurance, or access-control measure; or
- reverse engineer or tamper with the Service except to the limited extent the law allows.
If you discover a security vulnerability, please report it responsibly to [email protected] rather than exploiting or publicizing it.
17. Ban evasion
If we suspend or terminate an account, or restrict someone from the Service, that decision applies to the person — not just to a single login. Do not create or use another account, or help someone else, to get around a block, suspension, ban, or other enforcement action. Ban evasion is itself a violation and may lead to removal of the new accounts and further action.
18. Minors' safety
UBee is intended for adults aged 18 and older, and older where local law sets a higher minimum age. UBee is not directed to minors. These rules nonetheless govern conduct toward minors wherever it occurs, and we enforce them without exception. Adults must not seek to develop romantic or sexual relationships with minors, isolate a minor from trusted adults, request a minor's private contact details or location, or otherwise behave toward a minor in a way that creates a risk to their safety. Any sexualization or exploitation of a minor falls under our zero-tolerance rules in Section 4. For more on our minimum age and how we respond if we learn of an underage account, see our Children's Privacy Notice.
19. Units & virtual items
UBee may display Units, a cosmetic, game-like counter shown in the app for engagement and entertainment only. Units have no monetary value and cannot be bought, sold, traded, transferred, gifted, redeemed, or cashed out. Do not try to buy, sell, trade, or transfer Units, and do not use bots, scripts, or multiple or coordinated accounts to inflate them or otherwise game how they are distributed. Misusing Units is prohibited and may result in removal of Units and action on your account. For the full rules, see the Units Terms & Disclosures and the Units Acceptable Use Policy.
20. Reporting
Reporting is how UBee stays safe. Every place where you can post or message includes an in-app report tool — please use it when you see Content or behavior that breaks these Guidelines. For child-safety concerns and other serious issues, you can also email [email protected], use our CSAM reporting page for apparent child sexual abuse material, or use the TAKE IT DOWN process for non-consensual intimate imagery. Please report accurately and in good faith; submitting false or abusive reports to harass others or to silence lawful Content is itself a violation. When you submit a report, we may review the reported Content and limited related information to decide what action to take.
21. How we enforce these guidelines
When we reasonably believe these Guidelines or our Terms of Service have been violated, or when we believe it is necessary to protect users, the public, or WooWay LLC, or to comply with the law, we may take action. Because our review is primarily reactive, much of our enforcement follows a report. Depending on the severity, frequency, intent, and history involved, our response may include:
- a warning or educational notice;
- removing or limiting the Content;
- limiting features or reach for an account (for example, restricting messaging or posting);
- suspending an account temporarily; or
- permanently terminating an account.
We may take any of these steps with or without prior notice depending on the circumstances — for example, the most serious safety violations may be removed immediately. We are not required to apply these steps in order, and we may skip directly to suspension or termination for severe or repeated violations. For serious safety matters we maintain dedicated processes, including our Child Safety Standards and CSAM reporting, the TAKE IT DOWN process, our DMCA / Copyright process, and our Law Enforcement Guidelines. We retain certain information to preserve evidence and meet legal obligations as described in our Privacy Policy; child-safety and legally-required preservation is independent of, and survives, account deletion.
22. Appeals
We try to get enforcement decisions right, and we know we will sometimes make mistakes. Where we offer a way to appeal an action, we will describe it in the app or in our policies, and you may ask us to review a decision you believe was made in error. Some decisions — particularly those involving child safety or other serious legal obligations — may be final or limited in how they can be reviewed. Submitting an appeal does not pause an enforcement action while it is reviewed.
23. Relationship to our other policies
These Guidelines are part of, and should be read together with, our Terms of Service and the policies they incorporate, including our Privacy Policy, Child Safety Standards, CSAM reporting, TAKE IT DOWN process, DMCA / Copyright Policy, Law Enforcement Guidelines, Cookie Policy, Children's Privacy Notice, and the Units Terms & Disclosures and Units Acceptable Use Policy. If there is a conflict between these Guidelines and the Terms of Service, the Terms of Service control. Where local law gives you rights that cannot be waived, those laws govern.
24. Changes to these guidelines
We may update these Guidelines from time to time — for example, as the Service evolves, as new kinds of harm emerge, or to reflect changes in the law. When we make material changes, we will update the "Last updated" date above and, where appropriate or required, provide additional notice. Your continued use of UBee after an update takes effect means you accept the revised Guidelines, to the extent permitted by law.
25. How to contact us
To report Content or behavior, please use the in-app report tools where you can, or email [email protected]. For general help, use [email protected]; for legal matters and legal notices, use [email protected]. Email is the fastest and best way to reach us; please use the address that best fits your request, and we will route it appropriately.