TAKE IT DOWN — Non-Consensual Intimate Imagery

How to request removal of non-consensual intimate imagery connected to UBee, and how we respond.

Operated by WooWay LLC, a Virginia limited liability company · Effective: June 2026 · Last updated: June 2026 · Version 1.0 (baseline)

Related: Community Guidelines · Child Safety Standards · Report CSAM · Privacy Policy

1. Introduction & scope

UBee, operated by WooWay LLC ("WooWay," "UBee," "we," "us," or "our"), prohibits non-consensual intimate imagery ("NCII") and provides this notice-and-removal process so that people depicted in such imagery can ask us to remove it. This process reflects the requirements of the federal TAKE IT DOWN Act and supports our broader commitment to safety described in our Community Guidelines. UBee is a text-only service and does not provide photo or video uploads, so intimate imagery cannot be posted directly on UBee; this process still applies to any intimate imagery connected to UBee — for example, where the Service is used to threaten to share such imagery, to link to it elsewhere, or to coordinate this kind of abuse — and we maintain it as required.

2. What this covers

This process covers intimate visual depictions of an identifiable person that are shared, or threatened to be shared, without that person's consent. It applies to authentic images and to "digital forgeries" — images that have been created or altered using software, machine learning, artificial intelligence, or other technological means to realistically depict a real, identifiable person. Consent to create an image is not the same as consent to share it. Imagery involving anyone under 18 is handled under our child-safety rules in Section 7.

3. Who can request removal

A removal request may be submitted by the identifiable individual depicted in the imagery, or by a person authorized to act on that individual's behalf — for example, a parent or guardian, or a legal representative. You do not need to be a UBee user to submit a request.

4. How to submit a removal request

The fastest way to ask us to remove this content is our removal request form, which walks you through everything the law requires. You can also report it using the in-app report tools where available, or send a written request to [email protected].

However you contact us, to help us act quickly and to meet the requirements of the law, please include the following:

• your physical or electronic signature (typing your full name in an email is acceptable);
• identification of the intimate visual depiction, and information reasonably sufficient for us to locate it on the Service (for example, the username, the message or post, and any other details that help us find it);
• a brief statement of your good-faith belief that the depiction is of you (or the person you represent) and was shared without consent, including any information that helps us verify the lack of consent; and
• your contact information so we can reach you about your request.

You do not need to send us a copy of the image, and we ask that you do not. A description and the location on the Service are enough.

5. What we do

When we receive a valid removal request, we will remove the reported intimate visual depiction as soon as possible and within the time the law requires, and we will make reasonable efforts to identify and remove known identical copies. We may also act on the account responsible and take other steps under our Community Guidelines and Terms of Service. We may preserve information related to a request to meet our legal obligations and to support any investigation, as described in our Privacy Policy. The law protects platforms that act in good faith to remove material claimed to be non-consensual intimate imagery in response to a valid request, even if the material is later determined not to qualify, and we keep records of requests and our responses for this reason. Acting in good faith to remove content under this process does not mean we have determined any legal question about the content.

6. If your content was removed by mistake

We act quickly on valid requests, which means content is sometimes removed before a dispute is fully resolved. If you believe your content was removed under this process by mistake — for example, because a request was inaccurate or abusive, or did not actually concern you — you can ask us to review the decision by contacting [email protected] and explaining the situation. The law requires us to remove material in response to a valid request and does not provide a formal appeal, but we offer this review as a matter of practice to help address inaccurate or bad-faith requests. Because UBee is text-only and does not host uploaded images, addressing wrongly affected material is usually straightforward where a review supports it.

7. If a minor is involved

Any intimate imagery involving a person under 18 is treated as a child-safety matter under our zero-tolerance rules. We remove it, act on the responsible account, preserve evidence, and report apparent child sexual abuse material to the National Center for Missing & Exploited Children ("NCMEC") as required by law. Please see our Child Safety Standards and CSAM reporting page. If a child is in immediate danger, contact your local emergency services.

8. Good-faith requests

Please submit requests in good faith. Knowingly submitting a false or abusive request — for example, to remove lawful content or to harass another person — is itself a violation of our Community Guidelines and may carry legal consequences. We may keep records of requests and our responses.

9. Records & cooperation

We keep records of removal requests and the actions we take in response, both to operate this process reliably and consistent with the obligations described in our Privacy Policy. Where a request concerns conduct that may be unlawful — for example, sexual exploitation, extortion, or the involvement of a minor — we may preserve relevant information and cooperate with law enforcement under our Law Enforcement Guidelines. Material involving a minor is always handled under our child-safety rules.

10. Other ways to get help

If you are not sure whether your situation fits this process, you can still report content in the app or email [email protected], and we will route it appropriately. Independent support and reporting resources for image-based abuse are also available from victim-support organizations; if you are in immediate danger, contact your local emergency services.

11. Relationship to our other policies

This process is part of, and should be read together with, our Community Guidelines, Terms of Service, Privacy Policy, and Child Safety Standards. For copyright matters, use our DMCA / Copyright Policy instead. Nothing here limits any other rights or remedies available to you under applicable law.

12. Changes to this policy

We may update this process from time to time — for example, to reflect changes in our practices or in the law. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.

13. How to contact us

To request removal of non-consensual intimate imagery, email [email protected]. For other safety reports, use the in-app tools or [email protected]; for legal matters, use [email protected]. Email is the fastest and best way to reach us.